Services Marketing European Perspectives
by Chris Lovelock,Barbara Lewis,Sandra Vandermerwe
ISBN 13: 9780130959911
Format: Paperback (736 pages) Publisher: Financial Times/ Prentice Hall Published: 11 Mar 1999 Other Format: Paperback
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Internal Marketing: Directions for Management
by Barbara Lewis, Richard Varey
ISBN 13: 9780415213172
Format: Hardcover (332 pages) Publisher: Routledge Published: 24 Aug 2000